Payment Method

At Ebought, we value transparency and security. This policy outlines our accepted payment methods, billing terms, and the security measures we use to protect your information.

1. Accepted Payment Methods

We provide a wide range of secure payment options to ensure a convenient checkout experience. We currently accept:

  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, and JCB.

  • Digital Wallets: Apple Pay, Google Pay, and Amazon Pay.

  • Express & Social Payments: PayPal, Shop Pay, and Venmo.

All transactions are encrypted and processed through secure payment gateways.

2. Billing Terms & Pricing

To comply with Google’s transparency standards, we guarantee:

  • No Hidden Fees: The price you see on the product page, plus calculated shipping and applicable sales tax, is the final amount you will pay. We do not charge “handling” or “processing” fees.

  • Currency: All transactions are processed in U.S. Dollars (USD).

  • Sales Tax: Sales tax is calculated based on the shipping destination and is clearly displayed during the final step of checkout.

3. Payment for Custom & Personalized Orders

Since Ebought specializes in custom products (such as our Custom Embroidered Car Portrait Hoodies):

  • Capture of Funds: Payment is captured in full at the moment of purchase. This allows our design team to immediately begin the digital rendering and embroidery process for your personalized item.

  • Production Time: Custom items typically require 2–5 business days for production before they are shipped.

4. Data Security & SSL Encryption

Your financial safety is our priority.

  • SSL Security: Our website uses a 256-bit Secure Sockets Layer (SSL) certificate to ensure that your personal and payment data is encrypted during transmission.

  • PCI Compliance: Our payment processing systems are fully PCI-DSS compliant, meaning we never store your full credit card numbers on our servers.

  • Trusted Protection: We are a verified merchant, and our site is regularly scanned for security vulnerabilities.

5. Order Verification & Fraud Prevention

To prevent unauthorized transactions, Ebought performs standard fraud screening on all orders. If your billing address does not match the information on file with your bank, your order may be subject to additional verification or cancellation.

6. Customer Support & Contact Information

If you have questions about a charge or encounter an issue at checkout, please contact us directly:

  • Store Name: Ebought

  • Phone: +1 (815) 344-4560

  • Email: support@ebought.com

  • Physical Address: 3741 W Elm St, McHenry, IL 60050, USA

  • Business Hours: Monday – Saturday (Responses within 48 hours)